Shipping policy

📦 Shipping Policy

Thank you for supporting our small business and choosing natural, ethically made products for your furry friends! Below you'll find everything you need to know about how we get your orders safely to your door.

🐾 Processing Time

All orders are lovingly packed and shipped within 1–3 business days after purchase. During busy periods, this may be extended slightly—but we’ll always keep you informed.

🐾 Delivery Locations

We currently ship to:

• Ireland & Northern Ireland

• European Union

(If you're outside these regions and would love to try our products, send us a message—we may be able to help!)

🐾 Shipping Rates

Shipping is calculated at checkout based on your location and order weight.
We offer free shipping on orders over €25 within Ireland, over €50 for UK and Europe.

🐾 Estimated Delivery Times

• Ireland & NI: 1–3 working days

• EU: 4–7 working days

(Please note: these are estimated delivery times and may vary due to postal delays.)

🐾 Packaging

We’re committed to keeping our packaging 100% plastic-free and planet-friendly. Your order will arrive in recyclable or compostable materials wherever possible.

🐾 Lost or Delayed Parcels

Once your order leaves us, it’s in the hands of the courier. If your parcel is delayed or hasn't arrived after the estimated delivery time, get in touch—we’ll do everything we can to help.